Warranty Policy/ Claim Form

NORTH SCOOTERS
Warranty Policy
Our products are thoroughly tested and designed to stand up to the highest standards of the industry, therefore we stand behind them 100%. if you have read our policies and feel you have a valid warranty claim, please fill out the below Claims Form.
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Please note: you must include proof of purchase & Photos to be eligible for warranty.
We warranty all manufacturer faults and defects.
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For you to be eligible for warranty you must keep your scooter dialed always. Undialed products break do to the rattling caused by riding without the product being properly held in place.
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Any intentional damage, misuse of product or incorrect installation will not be covered by our warranty.
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Griptape, Handgrips, Bearings are consumable products and are not covered under warranty unless received in a non functioning or defective state.
 
WHEELS
90 day manufacturer’s warranty.
 
this will cover
-Dehubbing
-chunking
 
it does not cover
-flatspots in wheel caused by overuse of brake or skids
 
 
FORKS
90 day manufacturer’s warranty.
 
this will cover
-breaking or bending
 
this will not cover
-breaking or bending of the axle
-misuse or poor set up
-any modifications to the fork
 
CHROMOLY BARS
90 day manufacturer’s warranty.
 
this will cover
-bending or breaking of the bars
 
this will not cover
-if you modify or cut your bars
-scratching or chipping of paint
-misuse of your bars
 
ALUMINIUM BARS
30 day manufacturer’s warranty.
 
this will cover
-Cracking of welds
 
this will not cover
-if bars have less then 40mm of fork tube inside the bars
-if you modify or cut your bars
-bending or cracking due to misuse or poor landing
 
aluminium bars are very light weight and only meant for smooth riders. landing incorrectly, throwing bars from any height or dropping will damage the bars. this is not covered by the warranty.
 
DECKS
90 day manufacturer’s warranty.
 
this will cover
-snapping the deck into two or more pieces
 
this will not cover
-Any damage caused by misuse or abuse to the deck
-scratching or fading of paint or anodizing
-damage to the headset cups due to bad set up or lack of maintenance
-modifications to any part of the deck, including cutouts
 
CLAMPS
90 day manufacturer’s warranty.
 
This will cover
-Snapping of clamp itself
 
This will not cover
-Stripping of threads in clamp itself (This won’t happen unless you are overtightening your clamp)
-cross threading the bolts
-stripping of the bolt heads by using rounded-off Allen keys
-Scratching of paint or anodizing
 
Completes
All completes come with the same warranties as listed above.